Privacy Notice

This notice explains how McMillan Psychotherapy Limited handles personal information when you make an enquiry, become a client or otherwise correspond with us.

Who we are

McMillan Psychotherapy Limited is the data controller for personal information processed in connection with the practice. Our registered office is Mansfield House 22 Northgate, Suite 10, Sleaford, Lincolnshire, England, NG34 7DA. You can contact us at enquiries@mcmillanpsychotherapy.co.uk.

Information we may collect

Depending on your relationship with the practice, this may include contact details, correspondence, appointment and billing information, information you provide about your circumstances, and records needed for the provision of psychotherapy or supervision. Some of this may be special category personal data, including information about health.

How and why we use information

We use personal information to respond to enquiries, arrange and provide professional services, maintain appropriate clinical and administrative records, manage invoices and payments, meet professional and legal obligations, and protect the legitimate interests of clients and the practice.

Our lawful basis will depend on the purpose of the processing and may include taking steps at your request before entering into a contract, performance of a contract, compliance with legal obligations and legitimate interests. Special category data is processed only where an appropriate condition under UK data protection law applies, including where processing is necessary for health or social care purposes and subject to professional confidentiality, or another applicable condition.

Confidentiality and sharing

Psychotherapy information is treated as confidential. We do not sell personal information. Information is shared only where necessary and appropriate, for example with service providers supporting the secure operation of the practice, professional advisers, or where disclosure is required or permitted by law. Appropriate safeguards are used where third parties process information on our behalf.

How long we keep information

We retain information only for as long as it is needed for the purpose for which it was collected and in accordance with applicable legal, professional, insurance and record-keeping requirements. Different categories of information may therefore be kept for different periods.

Your rights

Subject to the circumstances, you may have rights to access your personal information, correct inaccurate information, request erasure or restriction, object to certain processing, and receive information in a portable format. You may also complain to the Information Commissioner’s Office.

Email and website

Email is not guaranteed to be completely secure. Please avoid sending information by email that you would not wish to transmit electronically. This website is a simple informational site and does not use advertising or behavioural tracking cookies.

Changes to this notice

We may update this notice from time to time. The version published on this website will be the current version.